ABOUT PRE-ORDERING AND CROWDFUNDING CAMPAIGN
IS THE CHECKOUT SYSTEM SECURE?
WHAT HAPPENS IF THE ORDERS ARE NOT ENOUGH FOR PRODUCTION?
In case we do not receive minimum order to start production, you will not be charged.
WHAT HAPPENs IF we choose the wrong size?
The products for our campaigns are made-to-order and on limited production with no inventory, and we cannot guarantee that we will have the right sizes for you to exchange. So, please read carefully our sizing guide to order the right size for you
DO YOU ACCEPT A RETURN OR CANCELLATION
You support us to create the products for you, and our products are made to order, so we will not be able to accept returns for refund. We need to place the material orders immediately after the campaign has finished, so we will not be able to accept a cancellation once the fund is collected.
Do you ship internationally and where do you ship the products from?
What about shipping cost?
Most of our products are shipped from Japan. For international customers, we need to ask you for shipping + handling costs.
The customers are responsible for any additional duties, taxes, or fees that may apply when your shipment arrives, based on your country's laws and regulations
ADDITIONAL INFORMATION FOR SHIPPING
Contact us if you have any question!